This Privacy Policy explains how FlyerFX Private Limited ("Company", "we", "our", or "us") collects, uses, stores, and protects information when you use the FlyerEdge mobile application for Android and iOS.
By accessing or using the App, you agree to the terms of this Privacy Policy.
About the App
FlyerEdge is a business-to-business (B2B) application intended for authorized users of our customers and business partners. User access credentials are generated and managed by our backend systems or customer administrators.
Information We Collect
Information Provided by Business Customers
The App does not require users to create accounts or submit personal information directly.
User accounts and login credentials are created and managed by our backend systems or by authorized administrators of the customer organization.
The information associated with a user account may include:
| • | Username or User ID |
| • | Organization or Company Name |
| • | Role or Access Level |
| • | Business Contact Information (if provided by the customer organization) |
Automatically Collected Information
To ensure proper operation, security, and performance of the App, we may automatically collect limited technical information such as:
| • | Device type and operating system |
| • | App version |
| • | Device identifiers |
| • | IP address |
| • | Log and diagnostic information |
| • | Date and time of access |
This information is collected solely for operational, security, troubleshooting, and service improvement purposes.
How We Use Information
We use the collected information to:
| • | Authenticate and authorize users |
| • | Provide access to business services and features |
| • | Maintain security and prevent unauthorized access |
| • | Monitor system performance and reliability |
| • | Usage Analytics |
| • | Troubleshoot technical issues |
| • | Comply with legal and contractual obligations |
Information Sharing
We do not sell, rent, or trade personal information.
Information may be shared only:
| • | With the customer organization that owns and manages the user account |
| • | With trusted service providers who support our infrastructure and operations under confidentiality obligations |
| • | When required by law, regulation, legal process, or government request |
| • | To protect the rights, security, and property of our company, customers, users, or others |
Data Security
We implement reasonable administrative, technical, and organizational security measures to protect information against unauthorized access, disclosure, alteration, or destruction.
Access to data is restricted to authorized personnel and systems that require it for business purposes.
Data Retention
We retain information only for as long as necessary to:
| • | Provide services to our customers |
| • | Fulfill contractual obligations |
| • | Meet legal, regulatory, and audit requirements |
| • | Resolve disputes and enforce agreements |
Data may be deleted or anonymized when it is no longer required.
Third-Party Services
The App may utilize third-party services such as:
| • | Cloud hosting providers |
| • | Analytics providers |
| • | Notification services |
| • | Security and monitoring tools |
These providers may process information on our behalf solely for providing and improving the service.
Children's Privacy
The App is intended exclusively for business use and is not directed toward individuals under the age of 18. We do not knowingly collect information from children.
International Data Transfers
If information is transferred or processed outside your country, we will take appropriate measures to ensure it remains protected in accordance with applicable laws.
Your Rights
Depending on applicable laws and the arrangements with your organization, you may have rights regarding information associated with your account, including:
| • | Access to information |
| • | Correction of inaccurate information |
| • | Deletion where legally permissible |
| • | Restriction of processing |
| • | Objection to certain processing activities |
Requests should generally be directed through your organization or account administrator.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be published within the App or through other appropriate communication channels. Continued use of the App after changes become effective constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have questions regarding this Privacy Policy, please contact:
FlyerFX Private Limited
Address: T.C 12/2383,Akshitham,Muttada PO, Thiruvananthapuram- 695025, Kerala
Email: corporate@flyer-fx.com
Phone: +91 9249 096 346
Last Updated: 1st June, 2026